Fiery Command WorkStation

Hide or show navigationPrevious topicNext topicSharePrintPDF

Error and status messages

The Servers list provides information about the status of the Fiery Server and error messages about on the copier/printer.

Status messages

Status messages may be about the Fiery Server or copier/printer. The messages are as follows:

Idle
Fiery Server or copier/printer is idle.
Busy
Fiery Server is processing a job.
Printing
Fiery Server is printing a job.
Canceling
Fiery Server is canceling a job.
Sleep
Copier/printer is in Sleep mode.
Low Power
Copier/printer is in Low Power mode.
Calibration
Copier/printer is performing calibration.
Maintenance Required
Scheduled copier/printer maintenance is required.
Warming Up
Copier/printerr is warming up after waking from sleep or low power mode.
Toner Near Empty
The specified toner is almost empty. Time to order new toner.

Error messages

Error messages are very important messages about issues that impact both the Fiery Server and the copier/printer and prevent jobs from printing (for example, a paper jam). If multiple errors occur simultaneously, the most critical error appears first. After the first error is resolved, the next error appears.

The following are examples of error messages that may appear:

  • Check copier/printer power and cable connections

  • Copier/printer serial communications lost

  • Printing suspended

  • Copier/printer front door open

  • Toner empty

  • Paper jam

Paper mismatch errors

If a job is submitted to print, and it does not match the paper or paper tray attributes, the job generates an error. The job remains in the Print queue or is blocked, canceled or suspended based on Fiery Server settings.

The Fiery Server has the following mismatch error modes:
  • Suspend on Mismatch
  • Cancel on Mismatch

Suspend on Mismatch jobs remain in the Print queue for an interval of time ("the timeout period") defined in Setup. During this time, a mismatch error message and a timer appear. The timer indicates how much time you have to correct the error before the job is released from the Print queue and canceled. To avoid automatic cancellation of the job, you must load the correct paper in the paper tray before the timeout period ends. Meanwhile, the next job prints. If that job prints before the timeout period ends, the Suspend on Mismatch job is resubmitted to the Print queue.

Terms of Use