EFI Wide Format printers
To enable bidirectional communication, you must set up the printer in Command WorkStation. It is usual to install both the Fiery XF server and Command WorkStation on the printer computer.
The printer must have an appropriate software version installed. The following minimum printer software versions are required:
|Printer||Printer software version|
|EFI Pro 16h||220.127.116.11|
|EFI Pro 24f||18.104.22.168|
EFI Wide Format printers are shipped with two print control applications: EFI_PrintControl64 and EFIPrintControl.exe.
If EFIPrintControl.exe is also installed, you can uninstall it. EFIPrintControl.exe does not support bidirectional communication. Alternatively, make sure that the application is not started.